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Doug Paulley told ‘risk assessment needed’ for bus access

The BBC reports that a wheelchair user claims he was refused access on a bus because the driver told him an individual risk assessment had to be done before he could travel.

Disability campaigner Doug Paulley said he was left in tears by the driver who was “aggressive and confrontational”.

Mr Paulley, who won a legal challenge in 2017 over wheelchair access on buses, had tried to get on the 412 North Yorkshire County Council service.

The council said the vehicle did not have a dedicated wheelchair space. Read more