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Accessibility issues mean six in 10 disabled adults avoid visiting shops

A study of 2,000 disabled people found more than four in 10 were unable to visit their local shops due to “barriers” which prevented a comfortable shopping experience.

Another 66 per cent of those polled felt just being in the presence of other people often made shopping a struggle, while a further 50 per cent said even loud music played in-store affected them.

Paralympian Hannah Cockroft MBE partnered with Skipton Building Society to create a short film to bring to life the research and daily challenges people often face with inaccessibility.

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